Effective Date: May 24, 2024
1. Introduction
Thank you for choosing AceWebWorks (operated by hubtv.tech Inc.) for your web design, website building, and digital marketing needs. We are committed to providing high-quality, customized services tailored to meet the unique requirements of each client. This Refund Policy outlines our policy regarding refunds for the services provided through our website, https://acewebworks.com/.
Company Information:
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Website: https://acewebworks.com/
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Official Business Name: hubtv.tech Inc.
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Official Business Address: 5824 188 ST, SURREY, BC, V3S7M1, Canada
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Business Phone Number: 1-604-728-5412
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Support Email: [email protected]
2. No Refund Policy
Due to the nature of our services, which involve custom design, development, strategic planning, and the allocation of significant resources upon engagement, hubtv.tech Inc. operates under a strict no-refund policy.
Once a service agreement is signed, a project is initiated, or payment is made for any of our services (including but not limited to web design, website development, digital marketing campaigns, consulting, or retainers), no refunds will be issued.
3. Rationale
Our services are intangible, often customized, and require substantial upfront investment of time, expertise, software licenses, and other resources. When you engage our services, we immediately begin allocating these resources to your project. This commitment prevents us from offering refunds once work has commenced or resources have been assigned.
Digital marketing services involve ongoing effort and costs related to campaign setup, management, and advertising spend, which are non-recoverable.
4. Client Acknowledgement
By engaging the services of hubtv.tech Inc. / AceWebWorks, you acknowledge that you have read, understood, and agree to this No Refund Policy. We encourage clients to carefully review project proposals, service agreements, and scope documents before committing to our services.
5. Service Agreements
Specific terms regarding payment schedules, deliverables, and project milestones will be outlined in the individual Service Agreement or Proposal provided for your specific project. This Refund Policy is incorporated by reference into all such agreements.
6. Exceptions
There are no exceptions to this No Refund Policy. All sales are final.
7. Disputes and Chargebacks
We strive to ensure client satisfaction through clear communication and diligent execution of services as outlined in our agreements. If you have concerns about the services received, please contact us directly at [email protected] or 1-604-728-5412 to discuss the matter. Initiating a chargeback without prior communication is not the appropriate course of action and may be disputed.
8. Statutory Rights
This No Refund Policy does not affect any statutory rights that cannot be waived or limited under applicable law, including consumer protection laws in British Columbia or other relevant jurisdictions.
9. Policy Modifications
hubtv.tech Inc. reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
10. Contact Us
If you have any questions about our Refund Policy before engaging our services, please do not hesitate to contact us:
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Email: [email protected]
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Phone: 1-604-728-5412
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Mail: hubtv.tech Inc., 5824 188 ST, SURREY, BC, V3S7M1, Canada